Last updated: August 2026

DreamStudio respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how DreamStudio (“DreamStudio”, “we”, “us” or “our”) collects, uses, discloses, stores and protects personal information when you:

• visit shopdreamstudio.com;
• create an account;
• place or attempt to place an order;
• communicate with us;
• subscribe to marketing communications; or
• otherwise interact with our store.

Our processing of personal information is subject to applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

SECTION 1 – PERSONAL INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect information including:

Contact information

Such as:

• name;
• email address;
• telephone or mobile number;
• billing address; and
• delivery address.

Order and transaction information

Such as:

• products purchased;
• order history;
• transaction amounts;
• payment status;
• delivery information;
• returns; and
• refunds.

Payment information

Payments may be processed by Shopify and/or third-party payment providers.

DreamStudio generally does not directly receive or store your complete payment card details where those details are processed by a secure third-party payment processor.

Account information

If customer accounts are offered, we may process information associated with your account and order history.

Communications

We may retain information you provide when you:

• email us;
• send us a message;
• contact customer support;
• submit a review;
• participate in a promotion; or
• otherwise communicate with DreamStudio.

Device and usage information

Our website and service providers may automatically collect information such as:

• IP address;
• browser type;
• device information;
• operating system;
• pages visited;
• referring pages;
• approximate location;
• interaction data; and
• cookies or similar technologies.

SECTION 2 – HOW WE USE PERSONAL INFORMATION

We may process personal information for legitimate and lawful purposes including:

• processing and fulfilling orders;
• collecting or confirming payment;
• arranging shipping and delivery;
• communicating about your order;
• handling returns, exchanges and refunds;
• providing customer support;
• preventing fraud and unauthorized transactions;
• maintaining the security of our store;
• administering customer accounts;
• improving our website and products;
• understanding store usage;
• complying with accounting, tax, legal and regulatory obligations;
• resolving disputes;
• enforcing our agreements; and
• sending marketing communications where permitted by law.

SECTION 3 – LEGAL BASIS FOR PROCESSING

Depending on the circumstances, we may process your information because:

• it is necessary to enter into or perform a transaction with you;
• you have provided consent;
• we have a legitimate business purpose that does not improperly override your rights;
• processing is necessary to comply with a legal obligation; or
• another lawful basis applies.

We will not process personal information for purposes incompatible with the purpose for which it was collected unless permitted by law.

SECTION 4 – SHOPIFY

Our online store is hosted through Shopify.

Shopify provides the e-commerce platform that enables us to display products, process orders and operate the store.

Information processed through the Shopify platform may therefore be handled by Shopify in accordance with its applicable privacy practices and contractual arrangements.

SECTION 5 – SERVICE PROVIDERS

We may disclose relevant personal information to trusted service providers where necessary to operate our business.

These may include:

• Shopify;
• payment processors;
• banks and financial institutions;
• delivery and courier companies;
• website hosting or infrastructure providers;
• customer-support providers;
• analytics services;
• email and communication providers;
• fraud-prevention providers;
• professional advisers; and
• technology vendors.

We seek to disclose only information reasonably necessary for the relevant service.

SECTION 6 – COURIER AND DELIVERY INFORMATION

To fulfill your order, we may provide delivery providers with information such as your:

• name;
• delivery address;
• telephone number;
• email address where necessary; and
• order or shipment information.

This information should be used for legitimate delivery and fulfillment purposes.

SECTION 7 – MARKETING COMMUNICATIONS

Where permitted by law, we may send you information about:

• new products;
• promotions;
• special offers;
• sales; and
• DreamStudio news.

Where consent is required, we will obtain the appropriate consent.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or by contacting us.

Transactional communications concerning your order or account may still be sent where necessary.

SECTION 8 – COOKIES AND SIMILAR TECHNOLOGIES

Our website and third-party service providers may use cookies and similar technologies to:

• operate the website;
• remember preferences;
• maintain shopping-cart functionality;
• analyze usage;
• improve performance;
• prevent fraud; and
• where permitted, support advertising and marketing.

Your browser may allow you to block or remove cookies.

Disabling certain cookies may affect website functionality.

SECTION 9 – ANALYTICS AND ADVERTISING

We may use analytics and advertising services to better understand how visitors interact with our store and to improve our marketing.

These providers may use cookies or similar technologies subject to their respective privacy practices and applicable law.

Where consent is required for particular tracking technologies, we will seek to provide appropriate controls.

SECTION 10 – HOW LONG WE KEEP PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for:

• the purposes for which it was collected;
• completing transactions;
• providing services;
• complying with legal, accounting and tax obligations;
• preventing fraud;
• resolving disputes; and
• enforcing agreements.

We may retain certain records for longer periods where required or permitted by applicable law.

SECTION 11 – DATA SECURITY

We take reasonable organizational, physical and technical measures designed to protect personal information against:

• unauthorized access;
• accidental loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Where third-party providers process information for us, their systems and security practices also apply to the information they process.

SECTION 12 – INTERNATIONAL TRANSFERS

Some of our technology providers may process or store information outside the Philippines.

Where personal information is transferred or processed internationally, we take reasonable steps to ensure that such processing is handled consistently with applicable legal requirements and appropriate safeguards.

SECTION 13 – YOUR DATA PRIVACY RIGHTS

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• be informed about the processing of your personal data;
• access personal data relating to you;
• object to certain processing;
• request correction of inaccurate information;
• request blocking, removal or destruction of information in appropriate circumstances;
• obtain data portability where applicable;
• lodge a complaint with the appropriate authority; and
• seek remedies where rights under applicable law have been violated.

To exercise a privacy right, contact us at:

info@shopdreamstudio.com

We may need to verify your identity before fulfilling certain requests.

SECTION 14 – CHILDREN’S PRIVACY

Our store is not specifically directed toward children.

We do not knowingly seek to collect personal information from children without an appropriate lawful basis or required consent.

If you believe a child has provided personal information improperly, please contact us.

SECTION 15 – CUSTOMER REVIEWS AND PHOTOGRAPHS

If you voluntarily submit a review, testimonial, photograph, video or other content for publication, we may process and display it for the purpose for which it was provided.

Where photographs or videos contain identifiable individuals, their use remains subject to applicable privacy requirements.

SECTION 16 – THIRD-PARTY LINKS

Our website may link to websites or services operated by third parties.

We are not responsible for the privacy practices of third-party websites.

We encourage you to review their privacy policies before submitting personal information.

SECTION 17 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

• our business;
• technology;
• our services;
• legal requirements; or
• privacy practices.

The latest version will be posted on this page together with the updated date where appropriate.

SECTION 18 – CONTACT INFORMATION

For privacy questions, requests or concerns, please contact:

DreamStudio
Email: info@shopdreamstudio.com
Website: shopdreamstudio.com

For matters involving statutory data privacy rights, you may also have the right to contact the National Privacy Commission of the Philippines.