Terms & Conditions

TERMS & CONDITIONS

Last updated: August 2026

OVERVIEW

This website is operated by DreamStudio. Throughout the site, the terms “we”, “us” and “our” refer to DreamStudio.

DreamStudio offers this website, including all information, products, tools and services available through this site, to you, the user, subject to your acceptance of these Terms & Conditions (“Terms”), together with any policies or additional terms referenced on this website.

By accessing or using our website, creating an account, placing an order, purchasing a product, or otherwise using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use the website or purchase products from us.

We may update or modify these Terms from time to time. Any changes will take effect when published on this page, subject to applicable law.

SECTION 1 – ELIGIBILITY AND USE OF THE WEBSITE

By using this website, you represent that you are of legal age to enter into a binding agreement under the laws applicable to you, or that you are using the website with the consent and supervision of a parent or legal guardian where required.

You may use our website and products only for lawful purposes.

You must not use the website:

for any illegal or unauthorized purpose;
in violation of applicable laws or regulations;
to infringe our intellectual property rights or those of another person;
to transmit viruses, malicious software or harmful code;
to interfere with or disrupt the security or operation of the website;
to collect information from the website through unauthorized automated means; or
to engage in fraudulent, deceptive, abusive or harmful activity.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

SECTION 2 – PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, sizes, materials, measurements and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device, screen settings, lighting conditions and photography.

For products made from natural, handmade or individually finished materials, minor variations in color, texture, pattern, finish or appearance may occur and do not necessarily constitute a defect.

Product images are provided to help customers understand and evaluate the products offered.

Where artificial intelligence, digital editing, background replacement or mock-up technology is used in product presentation, we aim to ensure that the product itself remains accurately represented. Customers should also review the written product description, specifications and actual product details before purchasing.

We reserve the right to correct errors in product information and to update product descriptions where necessary.

Nothing in this section limits any rights available to consumers where a product is defective, materially misrepresented or otherwise does not conform with applicable law.

SECTION 3 – PRICES

Unless otherwise indicated, prices displayed on our website are stated in Philippine pesos (PHP).

Prices may change from time to time without prior notice.

The price applicable to an order will generally be the price displayed and confirmed at the time the order is placed, subject to correction of obvious errors.

Shipping fees, delivery charges and other applicable charges may be shown separately during checkout.

If a product is displayed with an obvious pricing or typographical error, we reserve the right to correct the error and, where appropriate, cancel the affected order.

If payment has already been collected for an order that we cancel because of such an error, the amount paid for the cancelled item or order will be refunded.

SECTION 4 – ORDERS AND ORDER ACCEPTANCE

Placing an order does not automatically mean that the order has been accepted.

After you submit an order, you may receive an order acknowledgement or confirmation.

We reserve the right to decline, hold or cancel an order where reasonably necessary, including where:

a product is unavailable;
there is an error in pricing or product information;
payment cannot be authorized or verified;
we reasonably suspect fraud or unauthorized activity;
incorrect or incomplete information has been provided;
fulfillment would violate applicable law; or
an order appears to have been placed for unauthorized resale or abusive commercial purposes.

If we cancel an order after receiving payment, the amount paid for the cancelled item or order will be refunded through the applicable payment method, subject to third-party processing times.

We may reasonably limit quantities purchased per customer, household, account, payment method, billing address or delivery address.

SECTION 5 – PAYMENT

We may accept payment through payment methods made available on our website from time to time.

You agree to provide current, complete and accurate payment, billing and contact information.

Payments may be processed by Shopify and/or other third-party payment providers. Your use of their services may also be subject to their respective terms and privacy policies.

DreamStudio generally does not directly store complete payment card details where payment information is securely processed by a third-party payment provider.

An order may be delayed, placed on hold or cancelled if:

payment authorization fails;
payment is incomplete;
additional verification is required; or
we reasonably suspect fraudulent or unauthorized activity.

SECTION 6 – PRODUCT AVAILABILITY

All products are subject to availability.

Certain products may be available only in limited quantities.

Adding an item to your shopping cart does not reserve or guarantee availability until checkout has been successfully completed and the order has been accepted.

We reserve the right to:

discontinue products;
restock products;
modify product ranges;
limit quantities; or
withdraw products from sale

at any time, subject to applicable law and any completed transactions.

SECTION 7 – SHIPPING AND DELIVERY

Shipping, delivery estimates, delivery areas, shipping charges and related conditions are governed by our Shipping Policy, which forms part of these Terms.

Customers are responsible for providing complete and accurate delivery information.

Estimated delivery periods are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances beyond our reasonable control, including:

courier delays;
weather conditions;
transportation disruptions;
natural disasters;
public holidays;
emergencies;
incorrect customer information; or
other unforeseen circumstances.

If an order is significantly delayed, lost or damaged during delivery, please contact us so that we can assist and coordinate with the relevant courier where appropriate.

Nothing in this section limits any rights or remedies available under applicable Philippine law.

SECTION 8 – RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Nothing in these Terms or our Return & Refund Policy is intended to exclude, restrict or modify any mandatory consumer rights available under Philippine law.

Where a product is:

defective;
damaged;
incorrectly supplied;
materially different from its description; or
otherwise legally non-conforming,

the customer may be entitled to an appropriate remedy under applicable law.

Change-of-mind returns, exchanges and non-defect-related requests may be subject to the eligibility requirements and conditions stated in our Return & Refund Policy.

The Consumer Act of the Philippines provides statutory consumer protections, including protections relating to deceptive or unfair sales practices and product quality. LawPhil

SECTION 9 – PROMOTIONS, SALES AND DISCOUNT CODES

Promotional offers, sales, discount codes and special pricing may be subject to additional conditions stated at the time of the promotion.

Unless otherwise specified:

promotional codes cannot be exchanged for cash;
only one promotional code may be used per order;
promotions may be subject to expiration dates;
certain products may be excluded; and
promotional offers may not be combined.

We reserve the right to correct errors, withdraw or modify a promotion where reasonably necessary, provided that doing so does not unlawfully interfere with completed transactions or consumer rights.

SECTION 10 – CUSTOMER AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate information when:

placing an order;
creating an account;
making payment; or
communicating with us concerning an order.

You are responsible for maintaining the confidentiality of any account credentials you use.

Please notify us promptly if you believe your account or payment information has been compromised.

SECTION 11 – INTELLECTUAL PROPERTY

Unless otherwise indicated, the website and its contents, including but not limited to the following, are owned by or licensed to DreamStudio:

the DreamStudio name;
logos and branding;
graphics;
photographs;
product images;
text and written content;
designs;
illustrations;
layouts; and
other creative materials.

You may use the website for personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, sell, commercially exploit or otherwise use any portion of our website or content without prior written authorization from DreamStudio, except where permitted by law.

SECTION 12 – THIRD-PARTY SERVICES AND LINKS

Our website may contain integrations or links involving third-party:

websites;
payment processors;
delivery providers;
applications;
social media services;
analytics services; or
other technology providers.

Third-party services operate independently from DreamStudio.

We are not responsible for their independent content, availability, security, terms or privacy practices except where liability cannot lawfully be excluded.

We recommend reviewing the applicable terms and privacy policies of third-party services before using them.

SECTION 13 – CUSTOMER REVIEWS, FEEDBACK AND SUBMISSIONS

If you voluntarily submit reviews, testimonials, photographs, videos, suggestions, comments or other content to DreamStudio, you represent that you have the right to provide that content.

You remain responsible for content you submit.

Where you voluntarily provide content for publication, promotion or marketing, you grant DreamStudio a non-exclusive, royalty-free right to reproduce, display and use that content for legitimate business purposes, subject to applicable privacy and intellectual property laws.

We may remove content that we reasonably determine is:

unlawful;
fraudulent;
defamatory;
abusive;
offensive;
misleading;
infringing; or
otherwise inappropriate for publication.

We will handle identifiable customer photographs, videos and other personal information in accordance with our Privacy Policy and applicable privacy laws. The National Privacy Commission states that processing identifiable photographs or videos requires a lawful basis and must follow principles such as transparency, legitimate purpose and proportionality. National Privacy Commission

SECTION 14 – PERSONAL INFORMATION AND PRIVACY

Our collection, use, storage, sharing and other processing of personal information are governed by our Privacy Policy, which forms part of these Terms.

We process personal information in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

The Data Privacy Act applies to personal-information processing in both the public and private sectors and establishes requirements for protecting personal information. National Privacy Commission

Please review our Privacy Policy for more information regarding:

what information we collect;
how we use it;
who we may share it with;
how long we retain it;
security measures;
cookies and tracking technologies; and
your data privacy rights.

SECTION 15 – PROHIBITED USES

You may not use our website, products or services:

(a) for any unlawful purpose;

(b) to encourage or participate in unlawful acts;

(d) to infringe intellectual property rights;

(e) to harass, threaten, defame or harm another person;

(f) to submit knowingly false or misleading information;

(g) to transmit malicious software or harmful code;

(h) to improperly collect or track personal information belonging to others;

(i) to spam, phish, scrape or otherwise misuse the website;

(j) to circumvent or interfere with website security;

(k) to engage in fraudulent transactions; or

(l) to interfere with the normal operation of our store.

We may restrict or terminate access to the website for violations of this section.

SECTION 16 – WEBSITE AVAILABILITY

We aim to maintain reliable access to our website but cannot guarantee that it will always be:

uninterrupted;
error-free;
secure; or
continuously available.

We may temporarily suspend, maintain, update, modify or discontinue portions of the website where reasonably necessary.

We are not responsible for temporary interruptions caused by circumstances outside our reasonable control, subject to applicable law.

SECTION 17 – DISCLAIMER AND LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, DreamStudio will not be liable for indirect, incidental, special or consequential losses resulting solely from use of, or inability to use, the website where such losses could not reasonably have been foreseen.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these Terms excludes, restricts or modifies mandatory consumer rights or remedies available under Philippine law.

Products sold by DreamStudio remain subject to warranties, guarantees and remedies required by applicable consumer protection legislation.

The Internet Transactions Act of 2023 establishes protections and obligations for online consumers and online merchants and is intended to promote trust in Philippine e-commerce. LawPhil

SECTION 18 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify DreamStudio against reasonable claims, liabilities, losses or costs arising directly from:

your unlawful use of the website;
your material breach of these Terms; or
your infringement of another person's legal rights.

This provision does not limit any mandatory consumer rights or remedies available under applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 – TERMINATION

These Terms remain effective while you use our website or services.

You may stop using our services at any time.

We may suspend or terminate access where we reasonably believe that a user has:

materially violated these Terms;
engaged in unlawful conduct;
committed or attempted fraud; or
created a significant security risk.

Rights and obligations which by their nature should survive termination will continue following termination.

SECTION 21 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly incorporated by reference, constitute the agreement between you and DreamStudio regarding your use of our website and purchase of our products.

If there is an inconsistency between these Terms and a specific policy relating to a particular subject, the more specific policy will apply to that subject to the extent of the inconsistency, subject always to applicable law.

Nothing in these Terms limits rights that cannot legally be waived.

SECTION 22 – GOVERNING LAW

These Terms and any separate agreements through which DreamStudio provides products or services shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies available to consumers under applicable Philippine law.

The Internet Transactions Act expressly governs internet transactions falling within its scope and operates alongside other Philippine consumer-protection laws. LawPhil

SECTION 23 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in:

our business;
our products or services;
our website;
technology;
operational requirements; or
applicable law.

The most current version of these Terms will be available on this page.

Where required by law, material changes will be communicated appropriately.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

DreamStudio
Email: info@shopdreamstudio.com
Website: shopdreamstudio.com

For questions relating to an order, product, payment, delivery, return, exchange, refund or other customer concern, please contact us using the email address above.